1. Welcome & Introduction

Welcome to the Customer Service of Whitezones®.

We are here to support you with orders, shipping, returns, and any questions you may have.

2. Contact Options

• Email: info@thewhitezones.com
  
• Phone: +49 172 7487800
  
• Optional: WhatsApp Support
  

3. Returns & Complaints

• How to return an item (e.g. “Please contact us via email to receive a return label.”)
  
• Return deadlines (e.g. 14 days right of withdrawal)
  
• Refund or replacement process
  

4. Shipping Information

• Delivery times (e.g. “2–4 business days within Germany and Middle East”)
  
• Shipping costs
  
• International shipping
  

5. Warranty & Product Service

• Legal warranty information (2 years in Germany)
  
• Any additional guarantees offered
  

6. Trust & Security

• Buyer protection (e.g. PayPal; Klarna)
  
• Customer reviews or trust seals (if available)
  

7. Footer Note

For legal information please also see: [Imprint], [Privacy Policy], [Terms & Conditions].